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0 Subject: TSN Ultimate Prize Notification

Posted by: Guru
- [330592710] Fri, Oct 04, 2002, 18:05

I got a prize notification email from TSN today. Apparently it is for finishing in the top 100, because it mentions only that prize, and not a division winners prize. It would have been nice to have gotten all prizes consolidated in one set of release forms - especially when the amounts are so small.

There are a few wording anomalies. The email starts:

Dear TSN Strat-O-Matic Manager,

Congratulations on your outstanding performance in TSN Ultimate Baseball 2002!!!



Strat-O-Matic manager? C'mon guys, proofread your copy before sending it out!

Also, later on it states, "Please fill out the attached forms and fax them back to us at (775)261-2495 within 14 days so we may begin to expedite your prize accordingly."

Then it says, "Cash prizes may take up-to 2 months to be sent."

It sounds like the verb "expedite" was probably not particularly appropriate!

All-in-all, though, this has to be a record for speed in getting prize notifications out, even if it is sloppy and incomplete. I guess that's good.
Only the 50 most recent replies are currently shown. Click on this text to display hidden posts as well.
85Tosh
Donor
ID: 23650284
Mon, Dec 02, 2002, 21:43
Dang. I'm getting tired of driving to the post office every day and finding nothing but bills and Xmas ads (and my once per week TSN mag). Never an envelope from TSN.
86Rogue Nine
ID: 16113835
Tue, Dec 03, 2002, 06:42
Has anyone even heard anything from a TSN employee about ANYTHING lately? There are a few posts on the hockey forum labeled for TSN, no reply. No replies on their own hockey message board, and you'd think that a butt'ing of this thread would get noticed. Seems they've been MIA the last couple weeks...
87KrazyKoalaBears
Donor
ID: 266182910
Tue, Dec 03, 2002, 06:52
Basketball threads are getting responses...
88deepsnapper
Sustainer
ID: 17103420
Wed, Dec 04, 2002, 09:55
Erik B posted yesterday in the basketball forum regarding this: link
89RogueNine
ID: 5211262223
Mon, Dec 23, 2002, 00:33
Anything new? :(
90Erik B.
ID: 239592612
Mon, Dec 23, 2002, 10:08
Guys:

Ultimate Baseball prizes are going out this week, PFT Baseball prizes are going out in early January (as far as I know).

This is consistent with our two-to-three month cycle.

As far as why prizes take so long -- the main reason is tax forms. Because we give out cash prizes, we need to secure these prizes against tax IDs (because it can be viewed as income), and the faxes back and forth between our users and our staff, our staff and our legal team, our legal team and our accountants, our accountants and our bills paid department -- well, you get the idea.

In short, this feels like a fairly big problem to me, and one that we need to look into improving next year. Sorry to take so long on this, thanks for your patience.

-ESB
91Rogue Nine
ID: 711112315
Mon, Dec 23, 2002, 16:16
Thanks for the update Erik.

About the length... I guess maybe posting an article explaining why prizes take so long would be sufficient. If the process is a long one (and can't be sped up) then maybe explaining to everyone why its a long process would help them understand.
92Tosh
Donor
ID: 23650284
Sat, Dec 28, 2002, 20:48
I wonder if the checks really went out this week...
93R
ID: 38426220
Tue, Dec 31, 2002, 19:00
Almost 2003 and still havent recieved anything.
94Ref
Donor
ID: 539581218
Wed, Jan 01, 2003, 14:28
2003, it's been year now ;)
95RecycledSpinalFluid
ID: 211013916
Wed, Jan 01, 2003, 15:16
Just think, the pitchers and catchers report in a mere 6 weeks (right?).
96deepsnapper
Sustainer
ID: 411148204
Wed, Jan 01, 2003, 22:22
Dang Mz. Pool made me memorize "i" before "e" except after "c" in the 4th grade. I probably wrote that on the blackboard 100 times that year. She'd have flunked my butt, but she would've had to teach me the next year too! ;)
97gibby88
Donor
ID: 50451220
Fri, Jan 03, 2003, 17:16
Still nothing...

Hmmm?
98¤ Mario LeMoose ¤
ID: 4505418
Sat, Jan 04, 2003, 19:05
deepsnapper: Think: "i before e except as in Budweiser."
;-)
99Tosh
Donor
ID: 23650284
Sun, Jan 05, 2003, 01:59
When I tell the credit card company that the check is in the mail, and they still haven't received it two weeks later, they sure as heck are charging me fees up the wazoo.

When can I start adding late fees and interest to the prize I am due?
100deepsnapper
Sustainer
ID: 17103420
Sun, Jan 05, 2003, 08:36
¤ Mario LeMoose ¤ - lol. Mz Pool didn't use that rule, she wasn't too cool. Course we were only 10. ;)
101KrazyKoalaBears
Donor
ID: 266182910
Sun, Jan 05, 2003, 10:16
Maybe they're using the Pony Express?
102¤ Mario LeMoose ¤
ID: 3904510
Sun, Jan 05, 2003, 11:04
KKB: You think so?
103KrazyKoalaBears
Donor
ID: 266182910
Sun, Jan 05, 2003, 13:32
I was thinking more this version. ;)
105Erik B.
ID: 239592612
Mon, Jan 06, 2003, 17:44
I'm going to start a new thread on this in the football forum.

-Erik
106KrazyKoalaBears
Donor
ID: 266182910
Mon, Jan 06, 2003, 22:17
Erik B., starting a new thread about the new process is fine, well, and good, but what about baseball prizes? Were the prizes indeed mailed out the week of Dec. 23? If so, it's been 2 weeks now and I still have nothing from TSN in my mailbox and it appears as though nobody else does either.

Any confirmation one way or another as to if the "check is in the mail?"

107deepsnapper
Sustainer
ID: 17103420
Tue, Jan 07, 2003, 08:57
KKB - While reporting a scoring problem from last weekend, I spotted a forum over at TSN called: Prize Inquiries (Odd its collecting dust)

109IBP2
      ID: 221126516
      Wed, Jan 08, 2003, 23:23
I got my check in the mail today.
110deepsnapper
      Sustainer
      ID: 17103420
      Thu, Jan 09, 2003, 10:12
The Mrs. got a check for her winnings in the mail. It wasn't the correct amount as it didn't include the $20 for her top 100 finish in Midseason baseball.

I guess it's a moot point as the notification emails are destroyed. Her PC's HD failed and has been replaced since then and she doesn't remember what her WWR was anyway (I've slept since then).

The check arrived.
111Erik B.
      ID: 239592612
      Thu, Jan 09, 2003, 10:50
Checks did start going out the last week in December, and continued the first week in January. The time that it took to get you your checks is unacceptable to me, and we're now going through some fairly serious changes to process.

-ESB
GM/TSN Games
112J
      Leader
      ID: 49346417
      Thu, Jan 09, 2003, 13:31
My check arrived, I got a $100 check, but I expected more. Won 2 divisions and a top 30 finish should entitle me to more. Not entirely sure what the top 30 prize is...but I know its more than $0!
113philflyboy
      Leader
      ID: 407561421
      Thu, Jan 09, 2003, 13:48
still nothing here. waiting for Ultimate, midseason and golf checks
114Go Easy
      Donor
      ID: 2411451110
      Thu, Jan 09, 2003, 14:05
Got my $50 I was entitled to. Don't know how I survived all this time without it:) Guess it's time to send the Guru his cut.
115DMAN
      ID: 317112111
      Thu, Jan 09, 2003, 21:35
Got $50 for winning my division, but am short the $50 for WWR 25.
116Rogue Nine
      ID: 5604186
      Thu, Jan 09, 2003, 22:17
Sounds like the top 100 checks are going to be seperate from the division checks. Erik?
117Tosh
      Donor
      ID: 23650284
      Thu, Jan 09, 2003, 22:39
Still haven't received a thing. Owed $600+ minus taxes. :-(
118Jevon Kearse
      ID: 17837414
      Fri, Jan 10, 2003, 11:19
I just received my check yesterday. I finished 69th in the world, which gave me $25, and I won my division ($50). They just lumped it together into one check for $75.
119pogophiles
      Leader
      ID: 155452911
      Fri, Jan 10, 2003, 12:23
Got my check ($50) yesterday...
121Slackjawed Yokel
      Sustainer
      ID: 668290
      Fri, Jan 10, 2003, 18:44
I got my $250 today. Two hundred and fifty big ones.. Two hundred and fifty dolarinos. I feel like Navin R. Johnson.

Anyways, this did include a $100 for a top 10 finish (12th, actually, but with duplicates/ineligibles top 10) and 3 division winners.
122Ender
      ID: 13443221
      Fri, Jan 10, 2003, 19:38
I got my check today. It was a combination of Top 100 and divisional prizes and was the corret amount.

For those of you who received a check for the wrong amount, did you send a separate claim for each prize? Or did you try and claim more than one on the same form? There were different forms for WWR and Divisional winnings. You were also supposed to send in separate forms for each division.
123DMAN
      ID: 25711917
      Fri, Jan 10, 2003, 19:44
I sent in a claim for each prize.
124J
      Leader
      ID: 49346417
      Fri, Jan 10, 2003, 20:18
yep, I sent in 3 faxes.
125Tosh
      Donor
      ID: 23650284
      Sat, Jan 11, 2003, 02:40
I have received a check which included -
FS Top 100
FS Division win
MS Division win times 3

It did not include the big kahuna, the $500 from the midseason grand prize.

And yes, I sent so many faxes, I've lost count.
126deepsnapper
      Sustainer
      ID: 17103420
      Sat, Jan 11, 2003, 10:03
I got my baseball check yesterday, and like my better half's, it was missing the Midseason Top 50 prize money.

FYI - TSN, you can check my manager's profile under deepsnapper01 and see where you've updated it to show the Midseason Ultimate Baseball WWR#10.

I also don't understand why I identified all the divisions I won when you didn't ID them on the check register. What was your QC? How did you cross reference?

21 fax pages from me were too many it appears as 3 must have been lost. I told you to pick the pages UP!(#39)

I'm short $30. for my midseason finish and the Mrs. is $20. for her's. What happens now?
127Ender
      ID: 13443221
      Sat, Jan 11, 2003, 16:41
Good point deepsnapper, I was surprised that despite the fact that I claimed more than one divisional prize, they were indistinguishable (though listed indiviually) on the check stub. I expected them to be identified separately as opposed to listing "Division Award" multiple times.
128 TSNLarry
      ID: 1211111014
      Mon, Jan 13, 2003, 11:40
Gang,

Just an FYI, if you are a multiple prize winner, you will be receiving multiple checks.

Some received separate checks while others did not. It was dependant on when your fax was received by our accounting department. Additionally, checks were batched by game with Ultimate Game prizes holding precedence.
I should have a bit more information later in the week.

I would like DMAN for informing me of the need to point this out.

Sincerely,
Larry
TSN Member Service
129ukula
      Donor
      ID: 51001314
      Mon, Jan 13, 2003, 15:20
I won a division in Ultimate Baseball and so far I haven't received a thing.
130J
      Leader
      ID: 49346417
      Mon, Jan 13, 2003, 17:03
I would like DMAN too.

;)
131jimmy
      Leader
      ID: 3611342522
      Wed, Jan 15, 2003, 00:56
Check date 12-20, received 1-14, hopefully the check is good. $140

What about the Trophy J?
132J
      Leader
      ID: 49346417
      Wed, Jan 15, 2003, 12:36
oh the trophy, I got that about 2 weeks after the season somehow!
133J
      Leader
      ID: 49346417
      Fri, Jan 24, 2003, 12:55
BUTT...still haven't seen my Top 100 check.
134penngray
      Donor
      ID: 453492921
      Fri, Jan 24, 2003, 16:16
I received my division winning cheque.
135Rogue Nine
      ID: 170412414
      Fri, Jan 24, 2003, 16:19
Same here.
136ukula
      Donor
      ID: 220311821
      Fri, Jan 24, 2003, 22:32
Still haven't received a dime for winning my division. :(
137deepsnapper
      Sustainer
      ID: 17103420
      Sun, Feb 02, 2003, 10:47
I posted the following message on the TSN message board this morning also.

Any update on when the individual prizes for the Midseason Ultimate game will be sent out?

I've bought five 2003 teams and I haven't received my prize for 10th in the 2002 midseason ultimate baseball game.


TSN's last post referencing $ is TSNLarry's #138. Unfortunately, it's almost 3 weeks old.
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