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0 Subject: Draftime is Down

Posted by: KrazyKoalaBears
- [27731299] Mon, Mar 10, 2014, 13:27

I've been told they're working on the situation. The server people thought they had everything fixed, but that's obviously not the case. At this point in time, I don't have an ETA because the problem they thought they solved isn't the actual problem.

I'll keep updating as I have info.
1Da Bomb
      Donor
      ID: 487112814
      Mon, Mar 10, 2014, 13:32
It's back. Thanks.
2KrazyKoalaBears
      ID: 511155214
      Mon, Mar 10, 2014, 13:57
As Da Bomb pointed out, we're back up.

Let me know if anything seems out of whack with your draft.
3GO
      ID: 01020815
      Mon, Mar 10, 2014, 14:10
If there a way to reset everyone's clocks that would be huge... cause some people might time out now.
4Khahan
      Donor
      ID: 39432178
      Mon, Mar 10, 2014, 14:18
KKB, can you post the time that the server went down? We had a pick missed and I'd like to give the guy time to make it back. But I dont know how much time he missed.
5Khahan
      Donor
      ID: 39432178
      Mon, Mar 10, 2014, 14:34
nevermind KKB, got it resolved.
6KrazyKoalaBears
      ID: 511155214
      Mon, Mar 10, 2014, 15:43
GO, most of the drafts I spot-checked have already had picks since the server came back up, so I'd rather not do that.

On an individual basis, a draft admin can reset the draft clock through the admin interface. If you have a concern about your particular draft, let your admin know.
7GO
      ID: 01020815
      Mon, Mar 10, 2014, 15:59
Can a person's cumulative clock be reset or zeroed for a pick they made?
8KrazyKoalaBears
      ID: 511155214
      Mon, Mar 10, 2014, 16:51
GO, it can definitely be adjusted.
9darkside
      ID: 81492120
      Tue, Mar 11, 2014, 19:24
FYI, Draftime has been pretty brutal today (mainly this afternoon). Timing out or just taking ages to load. Just a heads up.
10KrazyKoalaBears
      ID: 27731299
      Tue, Mar 11, 2014, 19:29
I'm on the phone with the server company as I type.
11darkside
      ID: 1425647
      Tue, Mar 11, 2014, 19:37
Thanks and good luck!
12KrazyKoalaBears
      ID: 27731299
      Tue, Mar 11, 2014, 19:39
Okay, things should start getting better. They had an site that was crashing everybody else's sites and they've suspended that account until they fix their issues.

I'm already noticing faster load times, so hopefully it'll just keep getting better.

Thanks for hanging in there everybody!!!
13Dave R
      SuperDude
      ID: 3010361110
      Tue, Mar 11, 2014, 19:42
I'm still getting the message " this account has been suspended "

I was in a few minutes ago, doesn't seem like its fixed
14KrazyKoalaBears
      ID: 27731299
      Tue, Mar 11, 2014, 19:43
And now my site is suspended... WTF?!?!?!

Ugh.
15Khahan
      ID: 16341313
      Tue, Mar 11, 2014, 19:48
Seems to be back up and running.
16Khahan
      ID: 16341313
      Tue, Mar 11, 2014, 19:52
Well, its incredibly slow, but its up and running.
17Toral
      Leader
      ID: 2111201313
      Tue, Mar 11, 2014, 19:54
Thx KKB -- i could really use a break.

Good way to prop up contributions....
18KrazyKoalaBears
      ID: 27731299
      Tue, Mar 11, 2014, 19:57
Okay, we should be back up again. Apparently they thought my site was under attack because so many of you are drafting at the same time... seriously.
19holt
      Donor
      ID: 308491916
      Tue, Mar 11, 2014, 20:01
something to do with auto-refresh, I'm guessing. We probably all have draft time sitting open all the time.
20allhair allstars
      ID: 282231119
      Tue, Mar 11, 2014, 20:27
First time I ever remember having any issues with the site. All's well that ends well. It's a helluva tool, any way you slice it. Thanks KKB!
21darkside
      ID: 81492120
      Tue, Mar 11, 2014, 20:41
That's funny. Sorta. Anyway, many thanks for the quick response, KKB!
22blue hen
      ID: 4739168
      Wed, Mar 12, 2014, 11:30
Pretty slow at times this morning, although doesn't appear to be down.
23KrazyKoalaBears
      ID: 511155214
      Wed, Mar 12, 2014, 11:39
On the phone again.
24KrazyKoalaBears
      ID: 511155214
      Wed, Mar 12, 2014, 11:48
Back again. The good thing is that the server techs are keeping an eye on the server.

Again, thank you everybody for your patience with this.
25Guru
      ID: 330592710
      Wed, Mar 12, 2014, 12:22
Still seems quite slow
26¤ Mario LeMoose ¤
      ID: 472481218
      Wed, Mar 12, 2014, 19:49
KKB: Draftime prematurely archived one of my baseball drafts after pick 14.01 of what is supposed to be a 23-round draft. I sent you a message with details via the Draftime contact link.
:(
27¤ Mario LeMoose ¤
      ID: 472481218
      Wed, Mar 12, 2014, 22:05
And ... we're back in business at Draftime. Queues and auto-picks were preserved, too, which is quite a relief. Thanks so much for the quick fix, KKB.
28Guru
      ID: 330592710
      Thu, Mar 13, 2014, 10:47
Draftime is moving at a snail's pace at the moment.
29Guru
      ID: 330592710
      Thu, Mar 13, 2014, 11:23
...and no sooner do I post that then it revives.
30KrazyKoalaBears
      ID: 511155214
      Thu, Mar 13, 2014, 12:48
Talked with the server guys again and they said things should be getting better over the next few days. Essentially, there were two problems:

1. They thought all the hits to Draftime was an attack and shut down the site. I've made sure they understand the nature of the site and how there will be peaks/valleys in usage. I used my site stats to give them an idea of what to expect moving forward. This shouldn't be a problem any more.

2. Other sites on the server are being hijacked to be part of massive attacks. This one is real. Apparently, a long-standing WordPress "bug"/feature is being used to launch attacks. The problem with this one is that the server guys can't shut down every WordPress site because all sites come with it by default. They also don't want to shut down sites prematurely. So, they essentially have to wait for an attack on a site and then shut it down and work with the site owner to fix the "bug." The good news is that as time moves on, there should be fewer and fewer instances of this, so the issues should start to disappear completely.

Long term, I'm working on a different solution altogether. I won't implement anything new until after baseball drafting is over (not a fan of that kind of move), but the new solution should prevent these issues in the future.
31Ref
      ID: 55156513
      Thu, Mar 13, 2014, 12:57
KKB, I think what you've done with the draftime has been outstanding. I could only wish that the game sites could have such a great tool. If I ran a game and had the ability, I would be in talks with you to either buy or get a license to use this to incorporate it into my site. Huge thanks for listening to all of our input over the years and tweaking it. Best draft site on the internet.
32Guru
      ID: 330592710
      Thu, Mar 13, 2014, 12:57
Thanks, KKB. We appreciate your diligence through all of this.
33Evan
      ID: 29181714
      Fri, Mar 14, 2014, 09:01
I hate to be the bearer of bad news, but drafttime looks to be down again...
34GoatLocker
      Leader
      ID: 060151121
      Fri, Mar 14, 2014, 09:24
Ditto what Evan said, looks like it is down.
35darkside
      ID: 81492120
      Fri, Mar 14, 2014, 09:37
Yep
36KrazyKoalaBears
      ID: 27731299
      Fri, Mar 14, 2014, 09:49
On the phone again...
37KrazyKoalaBears
      ID: 27731299
      Fri, Mar 14, 2014, 09:51
Should be back up again. Keep your fingers crossed.
38GoatLocker
      Leader
      ID: 060151121
      Fri, Mar 14, 2014, 10:02
Looks like it is up.
39GoatLocker
      Leader
      ID: 060151121
      Fri, Mar 14, 2014, 10:39
Very, Very slow, almost unusable. Can't set a queue.
Search is just forever to add players.
40Nerfherders
      ID: 1511182416
      Fri, Mar 14, 2014, 11:25
This is slightly off topic but I have a manager who made a mistake pick but someone else has picked behind him. Is there a way to roll back or change that pick itself?

Keep up the good work!
42Nerfherders
      ID: 1511182416
      Fri, Mar 14, 2014, 12:00
Thanks! perfect.
43¤ Mario LeMoose ¤
      ID: 422501410
      Fri, Mar 14, 2014, 12:01
This is slightly off topic but I have a manager who made a mistake pick but someone else has picked behind him. Is there a way to roll back or change that pick itself?

The Draft Admin or Co-Admin can edit the pick.
Go to the manager's list of players already drafted.
Click the name of the player to be replaced.
Below the "Edit Position" button, click the "Select New Player" link.
Enter the name of the new player and use the drop-down to designate his position.
Finalize the transaction by clicking the "Edit Pick" button.

(I self-deleted previous post; added "Co-Admin.")
44Bean
      ID: 5292191
      Wed, Mar 19, 2014, 14:31
Havent been able to get on Draft time for several hours now. Anyone else having that problem?
45Khahan
      Donor
      ID: 39432178
      Wed, Mar 19, 2014, 14:38
Its been slow all day for me but its only been the past 1/2 hour I couldn't log into the site.
46GO
      ID: 01020815
      Wed, Mar 19, 2014, 14:55
No problems for me. Other than waiting hours on end for people to make a freaking pick. I get not having the autopick on -- but how do you have nobody in your que? there should be like 100 names in there and everytime it comes up you hit the little drop down and pick a name...
47Bean
      ID: 5292191
      Wed, Mar 19, 2014, 15:28
seems to be back for me now
48KrazyKoalaBears
      ID: 7222258
      Wed, Mar 25, 2015, 09:22
A new season, different issues, same result.

Unfortunately, many of you have experienced outages with Draftime over the past week or so. I had hoped that moving to a new host would resolve the issues from last season and, as far as I can tell, it has. But, there is now a NEW issue that is causing Draftime to crash occasionally.

What I know is that the issue is related to the "sessions" database table that is used for the forums and the rest of the site. The table crashes or becomes corrupted and needs repair. Because this database table controls all the logins and active sessions, it crashing causes the entire site to crash.

I have a support ticket entered both with my host and with the forums software community in hopes of getting an answer/resolution. For now, I've written a script that checks the database table to see if it needs to be fixed and, if it does, performs the fix. This new script has been included in the script that checks for draft pauses, auto-picks, etc. every minute, so my hope is that a new "worst case scenario" is that Draftime will be down for a minute or less. That said, I can't exactly test ALL of the script because I can't force a database table to need a repair. What I am able to test works as intended, so I'm keeping my fingers crossed on this one.

If you notice that Draftime is down for longer than a minute, please let me know ASAP. I am trying to check my email as often as possible to keep an eye on things. I'm also hopeful that my hosting company can get this figured out with the help of the forums software community so it's no longer an issue at all.

Thanks for your patience and understanding!
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