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0 Subject: $17.99 for this...

Posted by: ZEUS
- [5888196] Thu, Oct 06, 2005, 12:53

For this:
-----------------
Important Note: Our Salary Cap Hockey games started last night to several problems. If your inquiry is not covered by these responses please feel free to post at note on our Hockey Forum.

1. Stats were delayed. They should now be updated. However, there are scoring discrepancies. We are working to repair a few scoring issues right now.

2. While repairing scoring an error occurred in which players disappeared from rosters. This is currently being repaired and will be updated as soon as possible.

3. Daily stats breakdown display. When reviewing scores, baseball positions are listed next to your hockey players. This issue is currently being repaired and did not affect scoring.
------------------

What the???????? A mess. KKB says it all.
1R9
      Leader
      ID: 02624472
      Thu, Oct 06, 2005, 16:09
Eh, its their first day doing hockey in almost 2 years, some screwups were inevitable. Not great to see it happen, but I'll get over it.
2KrazyKoalaBears
      ID: 38959520
      Thu, Oct 06, 2005, 16:32
Eh, its their first day doing hockey in almost 2 years, some screwups were inevitable.

Actually, in web site and programming terms, having more time between versions and still screwing it up is worse, not better.
3Garibaldi
      ID: 157451717
      Mon, Oct 10, 2005, 04:02
The 2005 verson is upgraded from their 2003 game. Well if that is the reason than its bad, really bad that they havethat many problems.

But as I read somewhere that the stat-feed were not what they expected I could understand it more. They probably have tested with old stats-feeds and when the first live feed came....

Still bad risk managment but now at least they can blame someone else :-)
4KrazyKoalaBears
      Leader
      ID: 517553018
      Mon, Oct 10, 2005, 09:07
Blaming it on stats feeds is weak. If you're used to getting things A,B,C and it comes in C,A,B that's not going to take a whole lot of time to fix. For any given sport, it usually takes me about an hour to update the TSNP Calculator for any changes that may have happened in the scoreboards; and stats feeds don't even change THAT much. I'm dealing with changes in layout, links, etc. whereas TSN only has to deal with data files.

In fact, I would be interested to know exactly what changed. It's not in a stats company's best interest to change their feed because then all their clients will need to change the way they read that feed. And if they did change their feed, I'm willing to bet that they would notify all their clients of the changes. This is just a good old fashioned passing of the buck.
5R9
      Leader
      ID: 02624472
      Mon, Oct 10, 2005, 13:59
I'm wondering how many of the TSN crew was even around the last time hockey ran. It could be nobody there had any hockey experience at all, and thus was updating the baseball interface to hockey from scratch. Without knowing what would be needed they basically just waited for us to complain about what was missing.
6Tuques
      ID: 57854126
      Tue, Oct 11, 2005, 08:16
I would have tought that after 6 days they would have solve the problems, but this morning the pts are all screwed up again....

TSN please get this game going correctly....

Tuques
7caribou
      ID: 17956613
      Tue, Oct 11, 2005, 08:23
I got this email this morning from TSN, probably after a post I made on the TSN message board:

Dear Hockey Fan,

The hockey season has started and so has our 2005 Ultimate Fantasy
Hockey game. The first two days of the season have not gone as
smoothly as we had hoped, but I assure you that we are doing
everything possible to get the game working at 100%.

Since the 2003-2004 hockey season, a lot has changed in the NHL and
within our games. We've made many innovations to Ultimate Fantasy
Hockey to bring the game from the 2003 version to our new 2005
standard. As you have seen, there have been a number of resulting
game display issues that have affected the quality of the game.

There are two things that I can guarantee you going forward:

1) We will be working feverishly to get the game up to standard and
will keep you actively informed of our progress. Please check the
Ultimate Hockey forum for the latest information as we will be
updating this board every chance we get.

2) The integrity of the game will be preserved at all costs. The
problems with the game have been restricted to display issues. We
have all the scores, standings, and roster changes saved and although
they may not be showing up correctly they will be accurate once all
the repairs are made.

We have been and will continue to respond to all issues regarding the
maintenance and integrity of our Ultimate Fantasy Hockey 2005 game.
In the meantime, I hope you'll keep playing and updating your rosters
as we move through the list of known issues. If you feel you know
about a problem that is not being addressed, please use the forums to
contact us.

In recognition of our failure to offer a game up to the high standards
that we expect, we are offering each of you $2 off our Ultimate Hoops
game. Just use the code HOCKEY05 at check out.

Thank you for your patience as we work through our early season rust
and offer a quality fantasy hockey experience.


Jeff Gerttula
GM, Online Games

8samuli
      ID: 4593715
      Tue, Oct 11, 2005, 08:30
#7:

Got the same email, twice actually.
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